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in Mom Spotlight

Mom Spotlight: Melissa Ongsue-Lee


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Twenty-three years ago, Mel Ongsue watched her then 43-year-old mother start a small medical laboratory that aimed to make it easy and affordable to get standard medical services in areas where access to diagnostic clinics or hospitals were a challenge. The first branches were in Retiro and Kalaw. Today, Hi-Precision Diagnostics Philippines has 55 branches nationwide, making healthcare more convenient for millions of Filipinos.

“When I started 11 years ago, there were only four branches,” shares Mel. A graduate of Interior Design from Parsons School of Design in New York City, Mel would spend her university summers designing the Hi-Precision branches. She would help with the floor plans and overall look then submit her renders for the company to use. Upon returning to the Philippines she immediately started working for the company. “I graduated on a Friday, flew home, and then started working that next Monday,” she laughs. “I didn’t get a vacation!”


What originally began as an inclination to help her mother, who had always served as an inspiration, became a passion and an advocacy. Recognising that the healthcare industry in the country needed to be made more accessible to people, Mel threw herself into the mission of making healthcare convenient. Apart from its clinics, Hi-Precision began offering home service tests to make issues like fasting or travelling with elderly relatives easier.

Following home service arrangements, the company began bringing in medical tests that were not available in hospitals or doctor’s clinics. These were the kind of tests patients would have to fly to Singapore or Hong Kong to take. What was offered as a standard in other countries became—in the Philippines—a standard only offered by Hi-Precision, and soon they became the pioneer in medical tests and laboratory work in the country. For example, Hi-Precision was the first clinic and laboratory in the country that brought in a genetic and DNA test for babies that can be taken as early as nine weeks in utero, giving expectant mothers an idea of gender and any possibilities of abnormalities in the fetus. 


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“I enjoy seeing doctors and patients find value in our tests. What we do is meaningful because I see the impact we have in the industry.”

— Mel Ongsue


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Mel, who handles Sales & Marketing and Branch Expansion, is proud of all the accomplishments Hi-Precision has made in the last decade. They began providing online results, allowing both doctors and patients access to results faster as well as serving as a jump-off point to facilitate discussion between doctors and patients. They also became accredited by the College of American Pathologies (CAP), assuring doctors and patients that their laboratories have the highest international standards, and on top of that they are ISO certified.

More than innovations and accolades, however, Mel is proudest of what Hi-Precision is at its core.

“It’s not just a business or that we have a lab. It’s really about helping people. Everyone should be able to afford quality healthcare. That’s why we are opening in provinces and cities with no access to these tests.”

With 55 branches, it is a challenge to keep the company’s standards, but Mel is fully committed to making sure the overall patient experience is only what she herself would be happy with. She makes sure branding across branches are aligned, messaging is consistent, and they create an atmosphere that will make everyone comfortable to be with Hi-Precision. She also welcomes the challenge of competition of similar clinics and laboratories. “Competition is good,” she says. “it’s good for the country because we lack facilities so the more competitors the better for the people. It also makes us conscious of our prices, which means prices stay low and affordable for people while making sure we continue to provide great service.”



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A mother of two, Mel balances being a mother and a career woman by being available to her children, going home for lunch (her office is five minutes away), and being active in their school life. She glows when she talks about her children, but also when she talks about Hi-Precision. 

“I never thought I would be talking to doctors or partnering with hospitals, but now I love what I do. Even if I took up interior design, which has nothing to do with this, I realized that if you love your work and if you love what you do you will learn it.”

Photos taken by Stanley Ong


WATCH THE FULL INTERVIEW HERE


ABOUT THE CONTRIBUTOR


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Rachel Kelly Davis has been a published writer since the age of 14, often writing features, essays, and cover pieces. In 2016 she started writing poetry, leaving index cards of her poems all over the world and posting the photos she is sent by the people who find them.

When she isn’t writing, she is the Chief Communications Officer & the Investor Relations Officer of Buskowitz Energy, a sustainable solutions company based in the Philippines.

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But don’t worry, Mama, you’ve got this! 💪🏻 Here are three quick tips to help you through:

✨Prioritize Rest: Your body is working overtime. Listen to it and take breaks when needed.

✨Stay Hydrated: Drinking plenty of water can help reduce swelling and keep you energized.

✨Gentle Exercise: Activities like prenatal yoga can ease discomfort and prepare your body for labor.

Looking for more support and community? 🤰🏻Join us this July for Pregnant Pause, Mommy Mundo’s signature prenatal workshop facilitated by pioneering childbirth educator Rome Kanapi. It’s an event filled with expert talks, fun activities, and a Mama Market where you can shop for baby essentials. It’s like a giant baby shower with a twist of wisdom and fun! 🤗

Participation is free, but pre-registration is a must. Reserve your spot now and connect with fellow moms-to-be! 💖➡️ bit.ly/PregnantPauseJuly

Video by Mommy Princess @biogesingh 📸💕 Thank you!

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What’s inside our ALPHA Mom Welcome Kit? 👀✨ What’s inside our ALPHA Mom Welcome Kit? 👀✨

Everything a new mom needs to feel supported, seen, and ready for the journey ahead 💕

This Welcome Kit is just one of the perks when you join ALPHA Mom by Mommy Mundo — a year-long support program for first-time moms with babies aged 0–6 months. You’ll get:

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It’s week 18 of our #yearofconnection ! Don’t It’s week 18 of our #yearofconnection ! Don’t forget to take time for a fun Connection Question convo with the fam this weekend! ❤️✨

We’re aiming to make 2025 a year of Connection through our weekly activity.
 
The best time to have these casual discussions would be when in relax mode with your children. Sit together, (set aside the gadgets!) remove possible distractions, and be present ✨❤️ Take turns asking each other this question for week 6! Just listen and simply acknowledge the sharing.:) 

Even if tempted to dish out advice or to react, this isnt the time for that. Allow for a safe space, and connections will flow and follow.🫶🏻🙏🏼 

Most importantly, enjoy this time together! 

…

Join us weekly for this activity and after 50 questions, we will end the year more connected and attuned with ourselves and each other. If you just heard about this now, check out our highlights to get started! ✨ 

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As the month comes to a close, we’re sharing a few heartfelt reflections from Mommy @hannasdomingo — reminders of the strength, grace, and growth that come with motherhood. 

Be part of our ever-growing mom community ⬇️

📸 Tag us in your posts for a chance to be featured 

And don’t forget to join our Mommy Mundo Moms Community — exclusive treats and surprises are coming your way this June! Link in bio! 👋🏻 

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You give so much of yourself every single day—ho You give so much of yourself every single day—holding it all together, showing up with love even when you’re running on empty. And sometimes, it’s the smallest pause that makes you stop and think, “I needed this.” 💖

At Mommy Mundo, we create spaces where moms can breathe, connect, and feel seen. Whether that’s on ground or online, we’re here to be with you in every stage of motherhood. 🤗

Join our mom community. 👋🏻
Sign up for our mailing list and stay updated on upcoming events. 💌

You can also join our Mommy Mundo Moms Facebook group—we’ve got some exciting things coming up, exclusive to our members! 

Check our bio for the links! See you there! 🤗 

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Preparing for baby can feel overwhelming—but hav Preparing for baby can feel overwhelming—but having a clear checklist can make it a lot more joyful and manageable. 🤰🏻

Here are six mommy must-haves to get you started:

✨Baby Clothes – Soft, comfy outfits for newborn snuggles and everyday wear.

✨Sleep Space – A safe, cozy crib or bassinet for baby’s restful sleep.

✨Sanitizing Supplies – Clean bottles, pacifiers, and surfaces with gentle, baby-safe products.

✨Baby Bag – Pack the essentials for hospital day and your first trips out.

✨Baby Gear – Stroller, car seat, and carrier to keep baby secure on the go.

✨Postpartum Essentials – Comfort items for mama’s recovery and well-being.

Want more tips and a moment to breathe before baby comes? 

Join us this July for our next Pregnant Pause — stay tuned for the exact date and venue! 💖

Sign up for the waitlist: bit.ly/PregnantPauseJune 

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Those 3AM night feedings can be beautiful—but al Those 3AM night feedings can be beautiful—but also tough. 🥹

Here are a few gentle tips to make them a little easier:
🌙 Keep the lights low to stay in rest mode.
🤱🏼 Try side-lying for comfort and extra rest.
💧 Stay hydrated—you need care too, mama.

You may feel unsure, exhausted, or overwhelmed—but you are not alone! You’re doing the most important work there is, and we’re here to support you every step of the way. 💖

ALPHA Mom by Mommy Mundo is a year-long support program for new moms. 

Get expert guidance, real-life advice, and a safe space to learn and grow alongside fellow moms. 🤗

Our next session is a breastfeeding class with certified lactation counselor Abbie Yabot—perfect for those navigating their early feeding journey. 🤱🏻

Send us a dm to join ALPHA Mom or visit mommymundo.com/alphamom ✨

Video from Mommy @coffeeger_

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